Sydney Digital Experience Summit 2026
Join us at the fourth edition of the DX Summit in Sydney! Elevate your customer engagement and join industry leaders for hands-on sessions and expert discussions on cutting-edge digital solutions and personalised customer experiences.
Explore the future of customer engagement.
We're bringing together digital, technology, marketing, and customer experience leaders to enhance service delivery and customer satisfaction through world-class digital solutions.
Discover best practices for designing digital experiences tailored to customer needs, developing reliable services, and leveraging AI and ML for dynamic personalisation. Engage in interactive sessions, real-world case studies, panel discussions, and debates to stay ahead of emerging trends shaping the future of digital experiences.
Key Themes:
- The Future of Digital Experience
- AI and ML in User Experience
- Designing Omnichannel Customer Journeys
- Interactive Content Strategies
- Balancing Personalisation and Privacy
- Emerging Digital Technologies
- Using Data to Build Better Digital Experiences
Speakers & Full Agenda Announced Soon!
Our speaker lineup will be released in December 2025.
Register now to secure your place and receive announcements when our full program launches.
Agenda
An exploration of emerging trends in digital customer engagement, including personalisation, AI-driven interactions, and immersive technologies.
Discussing how AI and machine learning are revolutionising user experiences through personalisation and predictive analytics.
An interactive session where attendees collaborate to create an integrated customer journey across multiple digital touchpoints.
A case study on implementing interactive content to increase user engagement and drive conversions.
Practical insights into delivering personalised experiences while maintaining user trust and complying with regulations.
Exploring how technologies like AR/VR, blockchain, and IoT are creating new possibilities for digital engagement.
Delegates will chose from a list of pertinent peer-to-peer discussion topics focussing on evolving and emerging trends, techniques and technologies
Insights into harnessing data analytics to understand customer behaviour and improve digital offerings.
A spirited debate on the potential and limitations of AI in creative processes for user experience design.
Past Speaker Highlights
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Who Attends?
Chief Digital Officer
Chief Product Officer
Chief Customer Officer
Chief Technology Officer
Head of Digital Experience
Head of Digital Technology
Head of Digital Transformation
Digital Product Director
Head of Digital Design
Digital Product Manager
Customer Technology Manager
Head of Customer Experience
Attendee Testimonials
Our event sponsors
Past Sponsors
Event Location
Doltone House Hyde Park
Frequently Asked Questions
Get In Touch
Contact our event team for any enquiry
Danny Perry
For sponsorship opportunities.
Lili Munar
For guest and attendee enquiries.
Ben Turner
For speaking opportunities & content enquiries.
Taylor Stanyon
For event-related enquiries.